Our Philosophy
"Form and function should be one..."
Frank Lloyd Wright
Our function, or objective, is to help you improve your companies' performance. That said, our form became very clear and very different from other employee benefits brokers. Our structure and the specific employee benefit services we provide were designed from the ground up to deal with the issues and problems that employers with 20 to 1,000 employees are facing today.
On the employer side it's about controlling the cost of the employee benefits and providing you with quarterly reviews and reports on your plans performance. You'll always know what's working and what needs adjustment. You won't ever be surprised at year-end which makes the budgeting and decision making process a whole lot easier. It's about significantly reducing the amount of time you spend administering the benefits allowing you and your staff to concentrate on more critical issues. It's about making sure your company is in compliance to avoid unnecessary fines and legal hassles.
For the employees its all about keeping them informed and educated. Properly informed and educated employees are happier, have less down time and are more productive which is essential to your bottom line no matter what your industry.
Our Flexibility
Above all we're flexible. Different clients need different things. Although we have a variety of products, services and technology, we approach each situation with the same attitude: First we listen and then we work with you to design solutions that will produce sustainable results for your company.
Our Responsiveness
When you work with us you can expect quick and responsive answers. When you pick up the phone and call you'll get a live person who actually knows what they are doing and can help you immediately, not some ridiculous phone tree with 53 options that eventually dumps you into someone's voicemail who is "in the office today but will be in and out of internal meetings all day".
Our Value
"How is it possible that Broad Reach Benefits can provide all these Value-Added Services for the same or less than we are currently paying?" It's our favorite question and one that CFOs and Human Resource Professionals ask us all the time. The answer is remarkably simple.
There is no corporate food chain. In other words, we're not here to feed profits to a parent company or worry about shareholder value. We are not owned by a bank (which have recently have been buying up insurance agencies everywhere) or any other organization that is looking to expand vertically or horizontally in the market place. Our allegiance is to our clients needs. It’s a simple concept. We show our clients’ incomparable value, help them with their bottom line and the result is a successful partnership.
This brings us to an interesting question- most employee benefits brokers work on an industry standard commission that is a percentage of premiums. Premiums have been increasing by double digits and as a result commissions are also increasing.
Exactly what additional services have your employee benefits broker provided you with their increased revenue? Not exactly a value proposition, is it?
Our Cutting-Edge Technology
We invest heavily in state-of-the-art technology and systems to provide employee portals, online administrative tools, online libraries for HR administrators, healthcare cost modeling programs and benchmarking tools all designed specifically to save you time and money.
Much of this technology has been used by larger corporations for years. Economies of scale and the Internet now make it possible to bring all of these tools down to employers with as few as 20 employees. And best of all, we provide these powerful but simple to use tools to our clients at no additional charge.
Our Employees
Technology is nothing without great people and we have great people! We treat our employees with respect and concern, providing an environment in which to grow and flourish. In return we expect employees to work with passion, commitment and enthusiasm and to pay fanatical attention to customer service.
Employers today need to do more, deal with more complex rules and do it with less staff. Providing the knowledge, tools and support to assist employers is, in our opinion, what employee benefits brokers need to be doing for their clients.
Our Home Office
Broad Reach Benefits, Inc.
30 Cook Plaza Suite 200
PO Box 545
Madison, NJ 07940
Ph: (800) 272-1144
Ph: (973) 377-8222
Fx: (973) 377-8334
Web:
www.BRBUSA.com
www.BroadReachBenefits.com
